{"id":216,"date":"2023-12-19T03:18:41","date_gmt":"2023-12-19T03:18:41","guid":{"rendered":"https:\/\/www.noblecu.com\/wph\/workarea\/footer\/accessibility\/"},"modified":"2024-05-23T22:16:26","modified_gmt":"2024-05-23T22:16:26","slug":"accessibility","status":"publish","type":"page","link":"https:\/\/www.noblecu.com\/wph\/workarea\/about\/accessibility\/","title":{"rendered":"Accessibility"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Noble Accessibility Statement<\/h2>\n\n\n\t\t\t<div class=\"band\">\n\t\t\t\t<div class=\"zone\">\n\t\t\t\t\t<div class=\"feature-wrap feature-wrap-standard-custom-block row qty-1 icons\">\n\t\t\t\t\t\t\n\t\t\t<div class=\"feature \">\n\t\t\t\t<div class=\"feature-padding\">\n\t\t\t\t\t              <div class=\"feature-image\">\n\t\t\t\t\t\t\t\t\t<figure class=\"feature-image-inner\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"fa fa fa-wheelchair\" aria-label=\"icon\" role=\"img\"><\/span>\n\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t<\/div><!--feature-content-image-->\n\t\t\t\t\t\t\t\t\t\t<div class=\"feature-content\">\n\t\t\t\t\t\t\t\t<div class=\"feature-content-image\">\n\t\t\t\t\t\t\t\t\t<figure class=\"feature-content-image-inner\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"fa fa fa-wheelchair\" aria-label=\"icon\" role=\"img\"><\/span>\n\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t<\/div><!--feature-content-image-->\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"feature-content-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2>Accessibility Statement<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"feature-content-wysiwyg\">\n\t\t\t\t\t\t\t\t\t\t\n\n<p>Noble Credit Union is committed to complying with the Americans with Disabilities Act.&nbsp; We strive to ensure that all members, including members with disabilities, can access the products, services, facilities, and advantages we provide.<\/p>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t                    \t\t\t\t\t\t\t<\/div><!--feature-content-text-->\n\t\t\t\t\t\t                                                              \t\t\t\t\t\t\n\t\t\t\t\t<\/div><!--feature-content-->\n\t\t\t\t<\/div><!--feature-padding-->\n\t\t\t<\/div><!--feature-->\n\t\t\t\n\n\t\t\t<div class=\"feature \">\n\t\t\t\t<div class=\"feature-padding\">\n\t\t\t\t\t              <div class=\"feature-image\">\n\t\t\t\t\t\t\t\t\t<figure class=\"feature-image-inner\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"fa fa fa-atlas\" aria-label=\"icon\" role=\"img\"><\/span>\n\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t<\/div><!--feature-content-image-->\n\t\t\t\t\t\t\t\t\t\t<div class=\"feature-content\">\n\t\t\t\t\t\t\t\t<div class=\"feature-content-image\">\n\t\t\t\t\t\t\t\t\t<figure class=\"feature-content-image-inner\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"fa fa fa-atlas\" aria-label=\"icon\" role=\"img\"><\/span>\n\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t<\/div><!--feature-content-image-->\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"feature-content-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2>Branch &amp; ATM<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"feature-content-wysiwyg\">\n\t\t\t\t\t\t\t\t\t\t\n\n<p>Our branches are designed to meet all federal, state and local standards for accessibility.&nbsp; Accessibility features at our branches include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Exterior: Parking space sizes, signage, slopes and grading<\/li>\n\n\n\n<li>Interior:&nbsp; Accessible teller windows<\/li>\n<\/ul>\n\n\n\n<p>Members who have difficulty entering or navigating our branches may request assistance from any of our branch employees.&nbsp; We also welcome service animals.<\/p>\n\n\n\n<p>Our ATMs allow visually impaired members to conduct ATM transactions privately, using a speech-enabled headphone jack.&nbsp; In addition, our ATMs include Braille instructions and meet the ADA for maximum height and reach requirement.<\/p>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t                    \t\t\t\t\t\t\t<\/div><!--feature-content-text-->\n\t\t\t\t\t\t                                                              \t\t\t\t\t\t\n\t\t\t\t\t<\/div><!--feature-content-->\n\t\t\t\t<\/div><!--feature-padding-->\n\t\t\t<\/div><!--feature-->\n\t\t\t\n\n\t\t\t<div class=\"feature \">\n\t\t\t\t<div class=\"feature-padding\">\n\t\t\t\t\t              <div class=\"feature-image\">\n\t\t\t\t\t\t\t\t\t<figure class=\"feature-image-inner\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"fa fa fa-blender-phone\" aria-label=\"icon\" role=\"img\"><\/span>\n\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t<\/div><!--feature-content-image-->\n\t\t\t\t\t\t\t\t\t\t<div class=\"feature-content\">\n\t\t\t\t\t\t\t\t<div class=\"feature-content-image\">\n\t\t\t\t\t\t\t\t\t<figure class=\"feature-content-image-inner\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"fa fa fa-blender-phone\" aria-label=\"icon\" role=\"img\"><\/span>\n\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t<\/div><!--feature-content-image-->\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"feature-content-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2>Phone<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"feature-content-wysiwyg\">\n\t\t\t\t\t\t\t\t\t\t\n\n<p>California Relay Service (CRS) can be used to communicate with us by phone.&nbsp; A specially trained Communications Assistant (CA) can relay a call from or to a TTY including Voice Carry Over (VCO) and Hearing Carry Over (HCO), computer, webcam or videophone.&nbsp; Dial 711 to reach CRS.&nbsp; Noble Credit Union offers Online CHAT which can be accessed inside Online Banking for members that prefer that channel of communication instead.<\/p>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t                    \t\t\t\t\t\t\t<\/div><!--feature-content-text-->\n\t\t\t\t\t\t                                                              \t\t\t\t\t\t\n\t\t\t\t\t<\/div><!--feature-content-->\n\t\t\t\t<\/div><!--feature-padding-->\n\t\t\t<\/div><!--feature-->\n\t\t\t\n\n\t\t\t<div class=\"feature \">\n\t\t\t\t<div class=\"feature-padding\">\n\t\t\t\t\t              <div class=\"feature-image\">\n\t\t\t\t\t\t\t\t\t<figure class=\"feature-image-inner\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"fa fa fa-bell\" aria-label=\"icon\" role=\"img\"><\/span>\n\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t<\/div><!--feature-content-image-->\n\t\t\t\t\t\t\t\t\t\t<div class=\"feature-content\">\n\t\t\t\t\t\t\t\t<div class=\"feature-content-image\">\n\t\t\t\t\t\t\t\t\t<figure class=\"feature-content-image-inner\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"fa fa fa-bell\" aria-label=\"icon\" role=\"img\"><\/span>\n\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t<\/div><!--feature-content-image-->\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"feature-content-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2>Mobile\/Online<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"feature-content-wysiwyg\">\n\t\t\t\t\t\t\t\t\t\t\n\n<p>Noble Credit Union&#8217;s mobile and online channels serve as useful ways to access our products and services.&nbsp; Noble Credit Union is continually working to make our website and mobile application&nbsp;as accessible as possible.<\/p>\n\n\n\n<p>To optimize your experience, we recommend using the latest version of your web browser, user assistive technologies and ensure you are using our latest mobile application.&nbsp; For members using screen reader software, the following browser and screen reader combinations will provide the best experience:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Microsoft Windows:&nbsp; Internet Explorer or Firefox with the JAWS or NVDA screen reader<\/li>\n\n\n\n<li>MAC OSX:&nbsp; Safari with VoiceOver<\/li>\n\n\n\n<li>Apple iOS:&nbsp; Safari with VoiceOver<\/li>\n\n\n\n<li>Android:&nbsp; Firefox and Talkback<\/li>\n<\/ul>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t                    \t\t\t\t\t\t\t<\/div><!--feature-content-text-->\n\t\t\t\t\t\t                                                              \t\t\t\t\t\t\n\t\t\t\t\t<\/div><!--feature-content-->\n\t\t\t\t<\/div><!--feature-padding-->\n\t\t\t<\/div><!--feature-->\n\t\t\t\n\n\t\t\t<div class=\"feature \">\n\t\t\t\t<div class=\"feature-padding\">\n\t\t\t\t\t              <div class=\"feature-image\">\n\t\t\t\t\t\t\t\t\t<figure class=\"feature-image-inner\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"fa fa fa-chalkboard-teacher\" aria-label=\"icon\" role=\"img\"><\/span>\n\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t<\/div><!--feature-content-image-->\n\t\t\t\t\t\t\t\t\t\t<div class=\"feature-content\">\n\t\t\t\t\t\t\t\t<div class=\"feature-content-image\">\n\t\t\t\t\t\t\t\t\t<figure class=\"feature-content-image-inner\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"fa fa fa-chalkboard-teacher\" aria-label=\"icon\" role=\"img\"><\/span>\n\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t<\/div><!--feature-content-image-->\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"feature-content-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2>Third Party Site Disclaimer<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"feature-content-wysiwyg\">\n\t\t\t\t\t\t\t\t\t\t\n\n<p>Noble Credit Union uses different third-party websites such as Instagram, YouTube, Twitter and Facebook to spread news and information about Noble Credit Union products and services.&nbsp; In addition, our website contains links to websites hosted by other parties.&nbsp; These sites, which are not controlled by Noble Credit Union, may present challenges for individuals with disabilities that we are not able to control or remedy.<\/p>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t                    \t\t\t\t\t\t\t<\/div><!--feature-content-text-->\n\t\t\t\t\t\t                                                              \t\t\t\t\t\t\n\t\t\t\t\t<\/div><!--feature-content-->\n\t\t\t\t<\/div><!--feature-padding-->\n\t\t\t<\/div><!--feature-->\n\t\t\t\n\n\t\t\t<div class=\"feature \">\n\t\t\t\t<div class=\"feature-padding\">\n\t\t\t\t\t              <div class=\"feature-image\">\n\t\t\t\t\t\t\t\t\t<figure class=\"feature-image-inner\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"fa fa fa-bezier-curve\" aria-label=\"icon\" role=\"img\"><\/span>\n\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t<\/div><!--feature-content-image-->\n\t\t\t\t\t\t\t\t\t\t<div class=\"feature-content\">\n\t\t\t\t\t\t\t\t<div class=\"feature-content-image\">\n\t\t\t\t\t\t\t\t\t<figure class=\"feature-content-image-inner\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"fa fa fa-bezier-curve\" aria-label=\"icon\" role=\"img\"><\/span>\n\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t<\/div><!--feature-content-image-->\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"feature-content-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2>Suggestions for Improvement<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"feature-content-wysiwyg\">\n\t\t\t\t\t\t\t\t\t\t\n\n<p>Noble Credit Union welcomes your feedback.&nbsp; If you are interested in providing feedback on accessibility, please contact us toll-free at <a href=\"tel:1-800-613-2328\">1-800-613-2328<\/a> or at&nbsp;<a href=\"mailto:memberservices@NobleCU.com\">memberservices@NobleCU.com<\/a>.<\/p>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t                    \t\t\t\t\t\t\t<\/div><!--feature-content-text-->\n\t\t\t\t\t\t                                                              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